We offer gemstone bracelets and necklaces in a variety of colors, patterns, bead sizes and styles. Our collection is designed to complement everyday outfits and personal styles.

Please refer to each product description for its specific gemstone material. Where natural gemstones are specified, variations in color, pattern and texture may occur.

We make every effort to display our products accurately. However, gemstone colors and patterns can vary, so slight differences between individual pieces and photographs are normal.

Please check the sizing information on the individual product page before ordering. If you need assistance, contact our support team.

Browse our collection, choose your favorite item, add it to your cart and follow the checkout instructions to complete your purchase.

Available payment methods are displayed at checkout. You can review the options there before completing your purchase.

Please contact us as soon as possible at support@lumoragems.shop. We will do our best to assist before your order is processed or dispatched. Changes cannot be guaranteed once an order has shipped.

Yes. An order confirmation is sent to your email after a successful purchase. Please check your spam folder if you cannot find it.

Orders are dispatched from our fulfillment location in the United States.

Our estimated delivery timeframe is:

• Order processing: 1–2 business days.
• Shipping and transit: 3–5 business days.
• Estimated total: 4–7 business days.

Delivery times are estimates and may vary depending on the destination, carrier and circumstances outside our control.

Yes. Once your order has shipped and tracking information is available, we will email you the tracking details.

If your package appears delayed or tracking has not updated, contact us at support@lumoragems.shop. We will help you check its shipping status.

We offer a 30-day return period for eligible items, subject to the conditions explained in our Return & Refund Policy.

Email support@lumoragems.shop with your order number and reason for the return. Our team will provide the next steps and return instructions.

After your returned item has been received and inspected, we will notify you of the refund decision. Approved refunds are issued to the original payment method. Processing times may vary by provider.

Contact us at support@lumoragems.shop with your order number and clear photographs of the issue. We will review your request and help resolve it.

To help preserve the appearance of your jewelry:

• Avoid perfumes, lotions and harsh chemicals.
• Remove jewelry before swimming or showering.
• Store pieces separately in a clean, dry place.
• Handle your jewelry carefully to prevent damage.

Our jewelry is designed to complement everyday outfits. Proper care and avoiding excessive moisture, chemicals and impact can help maintain its appearance.